Returns & Exchanges
We want you to love your Baukjen pieces, but if something isn't quite right, you can return your items within 28 days of receipt for a full refund or exchange. We pride ourselves on a simple, sustainable return process that minimizes environmental impact.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return carrier and choose between a pre-paid printable label or a paperless QR code for a more eco-friendly drop-off.
Pack Your Items
Place the items in their original packaging, ensuring all tags are still attached and the garments are in unworn condition.
Drop Off and Track
Take your package to your chosen drop-off point and keep your proof of postage until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing